Feedback 1. Please rate the overall quality of services that you have received from us * Excellent Good Fair Poor 2. Please rate the clarity of information provided to you by our staff * Excellent Good Fair Poor 3. Please rate our staff in terms of knowledge on polices and procedures and visit efficiency * Excellent Good Fair Poor 4. Please rate our care staff in terms of quality of care during your visits * Excellent Good Fair Poor 5. Please rate our Registered Nurse on the effectiveness, thoroughness and helpfulness if his/her visits * Excellent Good Fair Poor 6. Please rate our case manager on his/her understanding and helpfulness relating to your unique situation * Excellent Good Fair Poor 7. Please rate your overall experience with Total Care (use 1-5 scale, 1 for unacceptable and 5 for excellence in practice) * 1 2 3 4 5 8. Please share any other comments, concerns, suggestions or questions you think may help us serve you better in the future * Captcha